Onenetplace Inc.
Onenetplace Inc. will occasionally update its privacy statement to reflect company and customer feedback. When Onenetplace Inc. posts changes to this statement, you will see the word "Updated" next to the Privacy Policy link on the Onenetplace Inc. home page. Onenetplace Inc. encourages you to periodically review this page to be informed of how we are protecting your information. If you have questions or concerns about policy changes, you should first contact the Onenetplace Inc. customer service department at service@onenetplace.com or 1-(213)-291-1447
Onenetplace Inc. may request personal information, including your name, shipping address, telephone number, e-mail address, billing address, credit card number, and expiration date. Onenetplace Inc. collects that information in order to:
- Process an order;
- Verify your identity for payment authorization;
- Contact you regarding your order status;
- Ship your order to you or activate your order online;
- Enter you in a sweepstakes (if you request);
- Send you news from Onenetplace Inc. (if you request);
- Generate anonymous statistics; and
- Provide you with an excellent shopping experience.
Once Onenetplace Inc. gathers your name and address, this information will then be transferred to your credit card company, if applicable, for confirmation to complete your purchase. Your shipping information may also be supplied to a third-party fulfillment center, but your name and address will not be used for any other purpose than delivery of your order. Your name and address will not be sold to mailing-list firms. Although Onenetplace Inc. may occasionally share statistics about our customers with important business partners, we do not disclose any identifying information about individual customers.
Onenetplace Inc. gives you access to third party partners to provide you with certain services that are detailed below. Onenetplace Inc. will provide that third party with your transaction information and then that third party will collect additional information that it needs to provide you with the requested service. Onenetplace Inc. encourages you to review the privacy statements of Web sites you choose to link to from Onenetplace Inc. so that you can understand how those Web sites collect, use, and share your information. Onenetplace Inc. is not responsible for the privacy statements or content on Web sites outside of Onenetplace Inc.'s Web site.
Participation in Contests or Sweepstakes
If you choose to participate in a Onenetplace Inc. promotion (contest or sweepstakes), Onenetplace Inc. may share your personal information with those organizations running the applicable promotion. Personal information is usually shared in order to ensure your ability to redeem that promotion with the third-party partner managing that promotion. Typically, these third parties do not use your information for any other purpose other than to manage the promotion. In some cases these third-party partners may send you promotional materials regarding their products and services. In these cases, you will be given the opportunity to opt-out, and not have your personal information shared with that third-party partner. If you choose to enter our feedback contest and allow us to post your feedback on our site, we will remove your feedback from the site at any time if you send your request in e-mail to service@onenetplace.com
Tracking of Advertising Links, Action Tags, and Cookies
Onenetplace Inc. works with a third-party advertising company to collect information on advertisement performance and Web site usage. This company serves Onenetplace Inc. ad banners on our behalf which use action tags and cookies to measure how many times users view and click on an ad and which specific pages of our Web site users visit (e.g. a registration or checkout page). To do so, this company may use information about your visits to the Onenetplace Inc. Web site and other Web sites. Unless otherwise notified, our third-party advertising company does not use names, addresses, e-mail addresses, or telephone numbers and does not link any online actions or cookies to an identifiable person. The use of your cookies is subject to the privacy policy of our third-party advertising company.
Site Usage Tracking and Analysis
Onenetplace Inc., Inc. has contracted with a third party, Softorbit, Inc. and/or its authorized partner or reseller, to provide additional tracking and analysis of information and data collected from visitors to our Web site. No uniquely identifiable information is tracked by Softorbit. Softorbit does not use names, addresses, e-mail addresses, or telephone numbers and does not link any online actions or cookies to an identifiable person. Onenetplace Inc., Inc. reserves the right to provide that information and data to Softorbit, Inc. and/or its authorized partner or reseller for those purposes.
Onenetplace Inc. offers customers many ways to keep up to date with the latest product offerings and promotions. Below, we outline how we treat the information you provide to Onenetplace Inc..
Sending this Product to a Friend
When you e-mail a product to a friend, you and your friend's names and e-mail addresses are requested. This ensures that your friend will know that you have requested that Onenetplace Inc. send them an e-mail. You and your friend's e-mail addresses will only be used for this purpose unless permission is otherwise granted.
Refer a Friend
Using a Onenetplace Inc. form, you can also refer a friend to the Onenetplace Inc. Web site. You and your friend's names and e-mail addresses are requested to ensure that your friend will know that you have requested that Onenetplace Inc. send them an e-mail. You and your friend's e-mail addresses will only be used for this purpose unless permission is otherwise granted.
Surveys
Onenetplace Inc. occasionally requests information from our users and customers via surveys. Participation in these surveys is completely voluntary, and all participants have a choice whether or not to disclose information. The requested information typically includes the customer's first name, as well as information relating to the customer's experience at Onenetplace Inc., or their opinions on products they have purchased. Survey information will be used internally to monitor or improve this site, and after attaining user permission, may be posted on the site to provide information about our products to other users. Users' personally identifiable information is not shared with third parties unless Onenetplace Inc. gives prior notice and choice.
Opt-Out Policy
To opt out of receiving communications from Onenetplace Inc., just select "unsubscribe" on our subscription status page and enter the requested information. Or you can make your request in person by contacting a diamond and jewelry consultant at 1-(213)-291-1447
or by e-mail at service@gemcentral.net.
If the personal information Onenetplace Inc. has gathered from you changes or you no longer desire our service, we will gladly correct, update, or remove any personal data you have previously provided to us. To request a change or removal of your personal information, send an e-mail to service@onenetplace.com or contact one of our diamond and jewelry consultants at 1-(213)-291-1447
.
Onenetplace Inc. is committed to protecting the privacy of your personal information. To protect the information you send from your computer to Onenetplace Inc.'s e-commerce system, this information — including your credit card number, name, and address — is encrypted using Secure Sockets Layer (SSL) software. Internally, we use encryption and Web security technologies to protect the privacy of your personal data. Only parties responsible for processing your order have access to your credit card and bank information.
Onenetplace Inc. continuously reviews its policies and practices to ensure that all customer information remains secure.
"Cookies" are small pieces of information that are stored by your browser on your computer hard drive. You must have cookies enabled in order for you to be able to perform many of the general functions on the Onenetplace Inc. Web site. With cookies enabled, the Onenetplace Inc. Web site will have the capacity to deliver you a more customized and complete shopping experience to track visits from our affiliates and partners and to enable the use of our shopping cart. Onenetplace Inc. does not use cookies to store or collect any personal information such as names, addresses, or payment information. To learn how to enable cookies on your computer, visit the Web site that corresponds to the browser you use:
Onenetplace Inc. collects your IP address, which cannot be used to identify you personally, to help diagnose problems with its server, to administer and tune the operation of its site, and to log your browser type and referring URL information. Onenetplace Inc.'s servers use each IP address to anonymously track the date and duration of each session within its site. Your IP address may also be used to help Onenetplace Inc. collect statistical data or in gathering broad usage information. Certain parts of this information may be shared with Onenetplace Inc. partners, but your IP address will not be distributed.
To provide the best customer service possible, Onenetplace Inc. provides multiple methods for customers to ask questions and provide feedback.
Contact Us
Via the "Contact Us" link, Onenetplace Inc. allows customers to e-mail service@onenetplace.com. This provides direct contact to a Onenetplace Inc. web services, who reads each e-mail and tries to promptly answer your questions. Onenetplace Inc. may also file your comments to improve the site and program or review and discard the information. You may also send us your comments about the Onenetplace Inc. Web site or the shopping experience in general, as we always appreciate feedback.
If a third party obtains your personal information from a purchase made with Onenetplace Inc. and uses that information to perpetrate credit card fraud, you are protected. Under the Fair Credit Billing Act, your bank may hold you liable for up to $50 of fraudulent charges. If your bank holds you liable for any portion of the $50, Onenetplace Inc. will cover up to the entire $50.*
The only time Onenetplace Inc. will disclose personal information is when required to by law or with the good-faith belief that such action is necessary in order to conform to the law.
If you have questions about this privacy statement, please contact the Onenetplace Inc. customer service department at service@onenetplace.com or at 1-(213)-291-1447
.
* Onenetplace Inc. will cover this liability if the unauthorized use resulted through no fault of yours from purchases made on Onenetplace Inc.'s secure server. In the event of unauthorized use of your credit card, you must notify your credit card company in accordance with its reporting rules and procedures.